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One of the highlights of the 2004 PGMS School of Grounds Management was Michael Mongon, CGM’s presentation, “Top Ten Image Enhancements.” During his presentation, Mongon, golf course superintendent of the Fairveiw Country Club in Greenwich, Conn., focused on how make a better impression and enhance your value to your organization and in the career marketplace. He specifically detailed ways grounds professionals can reinvent themselves at their present position. Below is a quick look at his list of top image enhancers. Are you taking advantage of these?

10) WORKING RELATIONSHIP WITH STAFF
You don’t have to trek through the jungles of the Amazon or climb the Grand Tetons toghether to develop a strong working relationship with your staff. Simple measures, such as attending education programs together, having a team lunch once a week, holding staff meetings, and hosting social activities speak volumes.

9) EDUCATION AND CERTIFICATION
Participating in certification programs or attending education seminars not only expands your cranium capacity, but increases your value as an employee. Staying current with industry standards makes you more efficient and networking in seminars allows you to learn from others’ struggles and mistakes.

8) STAFF APPEARANCE
You never get another chance to make a first impression. And overcoming a negative first impression is like digging yourself out of quicksand. Make sure you and your staff are dressed and groomed in a manner that leaves an impression of a well-organizaed and well-informed team of professionals! Remember, your staff is an extension of your leadership. And if you haven’t been taking advantage of these first impressions, just take heart in the fact we are always making first impressions.

7) DISPLAYING RESPECT AND APPRECIATION OF OTHERS!
Let’s face it - everyone likes to be treated with respect and have their efforts appreciated. This is especially true in today’s world where this is often the exception rather than the norm. Because of this, individuals who show a respect and appreciation of others leave a lasting impression on those around them. Also, sending a thank you note or e-mail does not take much time or effort, but could lead to a job referral or other reference of value later on down the road.

6) PARTICIPATION IN CIVIC ACTIVITIES
You only get what you give. Give back to your community and reap the benefits that come with it. Anybody can do it and there is plenty to do. Get involved in area youth sports either as a coach or referee, lend a helping hand to the church bake sale, or join a civic society such as the Knights of Columbus or Lions Club. This will strengthen your community and its view of the organization you work for. In turn, this increases your value in your employer’s eyes.

Right now you may be thinking to yourself, “Hey, I though this was a ‘Top Ten’ list. What’s going on?” Don’t worry it is. We will be discussing the top five image enhancements from in the May/June issue of PGMS Forum. Meanwhile, make sure you are implementing the five image enhancers mentioned above to continue reinventing your career and professional standing.